Privacy Policy

​Effective Date: [Insert Date]
Last Updated: [Insert Date]

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Desire Cosmetics (“Company”, “We”, “Us”, “Our”) values the trust you place in us. This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit our website www.desirecosmetics.in (“Website”) or purchase our products and services.

By accessing or using our Website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and its associated rules.

 

1. Information We Collect

We may collect the following categories of information from you:

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1.1 Personal Information

• Name

• Mobile number

• Email address

• Shipping and billing address

• Payment information (processed securely through third-party gateways)

 

1.2 Non-Personal Information

• Browser type, device information, IP address

• Usage data such as pages visited, time spent, and referral links

• Cookies and similar tracking technologies

 

2. How We Collect Information

We collect information when you:

• Create an account or make a purchase on our Website

• Contact us via email or support channels

• Subscribe to our newsletters or marketing communications

• Interact with our Website through cookies or analytics tools

 

3. Use of Information

We may use your information for the following lawful purposes:

• To process and fulfil your orders

• To verify your identity and prevent fraud

• To provide customer support and respond to your queries

• To improve our Website, products, and services

• To send order updates, promotions, and marketing communications (with your consent)

• To comply with applicable legal obligations

 

4. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers:
  Such as Razorpay (for payment processing) and Shiprocket (for shipping and logistics).
  These entities are bound by confidentiality and data protection obligations.

• Legal Authorities:
  If required under applicable law or to comply with legal obligations, enforce our terms, or protect our rights, property, or safety.

 

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Upon expiration of retention periods, your data will be securely deleted or anonymized.

 

6. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Enhance your browsing experience

• Store user preferences

• Analyze website performance and usage

You can manage or disable cookies through your browser settings. However, some features of the Website may not function properly if cookies are disabled.

 

7. Security of Information

We implement reasonable security practices and procedures, as required under the Information Technology Act, 2000, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

 

8. Your Rights

As per applicable Indian data protection laws, you have the right to:

• Access and review your personal data

• Request correction or updation of inaccurate information

• Withdraw consent at any time (subject to legal or contractual restrictions)

• Request deletion of your data where applicable

To exercise these rights, please contact us at desirecosmetics.help@gmail.com.

 

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal data.

 

10. Children’s Privacy

Our Website is intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal information, please contact us immediately.

 

11. Marketing Communications

By providing your contact information, you consent to receive promotional messages from us via email, SMS, or WhatsApp. You may opt out at any time by following the unsubscribe instructions or contacting us at desirecosmetics.help@gmail.com.

 

12. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Website. You are encouraged to review this Policy periodically.

 

13. Grievance Officer / Contact Information

In accordance with Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the details of our Grievance Officer are as follows:

Grievance Officer
Desire Cosmetics
Floor No.: 01, Building No.: 01
Name of Premises/Building: Sharde School Ke Paas
Road/Street: Surya Nagar Colony
Email: desirecosmetics.help@gmail.com
Website: www.desirecosmetics.in
Working Hours: Monday – Friday, 10:00 AM to 6:00 PM

 

14. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the courts situated in [Insert City, State], India.

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